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OCLC Competencies

Competency Index for the Library Field Compiled by WebJunction Web Junction Institute of Museum and Library Services

WebJunction builds the knowledge, skills and confidence of library staff to power strong libraries that are the heart of vibrant communities. A program of OCLC Research, WebJunction is free and welcome to all libraries to use, regardless of size, type or location.

Since it’s launch in 2003, WebJunction has helped more than 80,000 library staff build the knowledge, skills and confidence they need to deliver transformational services to their communities.

Webjunction Course Catalog


An updated edition of the WebJunction compilation of competency statements that address a broad spectrum of library service and practice.

WebJunction has just completed an update of the Competency Index for the Library Field. The original 2009 edition has been a valuable resource for libraries, helping staff identify and obtain the knowledge, skills and support needed to power relevant and vibrant libraries. However, it was time for an update. With ever-increasing economic, social, and educational demands, libraries have experienced dramatic changes in community needs
and the tools available to serve those needs.

Three elements, in particular, have been emphasized throughout 21st-century skills, accountability, and community engagement.

WebJunction intends for the Index to be widely shared and adapted by a variety of libraries to meet their individual needs. Please feel free to download the PDF (3.3 MB) as a whole or the Word version for remixing as you see fit.

[Note: the original 2009 edition is still available for download. Look for it under WebJunction in the list of Library Staff Competency Collections.]

Competencies continue to be a work-in-progress. Please tell us how you’re using them in your work. Use the comments area below or send feedback to info (at) webjunction.org.

See also Spanish Translation of Competency Index.


This site is made possible by a grant from the U.S. Institute of Museum and Library Services. It is managed by the The Library of Virginia Library Development and Networking Division.