Universal Class
What is it?
Over 500 self-paced asynchronous classes, many offering CEUs, and over 100 video-audit classes
How do patrons access it?
Each library has a unique ID. If you are having trouble with your URL, please open a support ticket through your Overdrive Marketplace account. If your library ONLY uses the Library of Virginia account, you should be able to still open a ticket. Not sure who has access to your marketplace account? It’s probably the person in charge of collections. If you still can’t identify the right person, contact Nan Carmack at nan.carmack@lva.virginia.gov or 804/692-3792
Training Support?
This recorded training video will ask you to register to view it but provides an excellent overview of product use.
Universal Class – User Guide – LINK
Universal Class- Content List – LINK
Marketing Support?
Promotional Materials for Universal Class from Transparent Language Online.
Statistics?
Be sure to get stats from both the native Universal Class admin tool and from Overdrive
- Login to Universal Class Admin (if you need help with your account access, email dustin@universalclass.com)
- Click your library name under Site Management
- Click Site Reporting
- Set your date range
- Add totals for Courses Started, Lessons Viewed, Videos Watched, Student Submissions
- Overdrive
- Login into Overdrive Marketplace (https://marketplace.overdrive.com/) using your LVA login and password (contact Barry Trott, barry.trott@lva.virginia.gov or Nan Carmack, nan.carmack@lva.virginia.gov if you do not have login credentials)
- Go to Insights
- Click Checkouts
- Run new report with these parameters:
- Checkouts by month
- Format=Ext: Subscription
- Get total Universal Class use
- Add total from Universal class native (1.4) and Overdrive (2.7)