See Your Library Through Your Patron’s Eyes (PCI Webinars)
The Library Land Project looks at public libraries from the patron’s perspective. Since 2018, its founders have visited more than 400 public libraries across America.
This session will focus on the approach, experiences, and observations from the point of view of a user walking through the door for the first time.
As a result of this program, attendees will:
- Be introduced to a framework to evaluate their library from the patron perspective
- Understand how this approach can be used in different scenarios
- Be provided with real-world examples of great (and not so great) practices from library visits across the country
Greg Peverill-Conti & Adam Zand ~ Biography
Greg Peverill-Conti and Adam Zand are the co-founders of the Library Land Project, a nonprofit whose mission is to explore, document, and promote the essential role of public libraries in our communities. The pair rediscovered their love of libraries when they needed “office space” as they started their PR agency, SharpOrange. Since then, libraries have become an increasingly important aspect of their lives. They have spoken on library topics in the media and at conferences across the United States.
Greg is a substitute reference librarian in Framingham, Mass. He is a trustee at Medway Public Library. He received his MLIS from the University of Alabama. Adam is on the building committee for the Thayer Memorial Library in Lancaster, Mass. Adam has an MBA from Northeastern University.
You can learn more at www.librarylandproject.org.