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Overcoming Language Barriers: Helping Non-English Speaking Library Customer

Posted by cchurch on

When:
February 11, 2020 @ 2:00 pm – 3:00 pm
2020-02-11T14:00:00-05:00
2020-02-11T15:00:00-05:00

This webinar is designed to provide library staff with the tools and skills needed to be able to help library customers who do not speak English. From no-tech to high-tech, it will provide library staff with multiple resource options for when a “language barrier” situation arises at the reference desk, customer service desk, or on the phone.

 

For more information and to register, visit: http://www.ala.org/pla/education/onlinelearning/webinars

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