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Outside the Library Walls: A Toolkit for Public Libraries Working with Patrons Experiencing Homelessness (PCI Webinars)

Posted by cchurch on

January 20, 2021 @ 2:00 pm – 3:00 pm

Does your library serve community members that do not have a home?

This program will give participants approaches to preventing conflict and creating empathy-driven problem-solving solutions for patrons experiencing homelessness. The participants will also learn applicable concepts to help implement unconventional, equitable, diverse, and inclusive library programs outside of the traditional scope of public libraries.


In this informative program attendees will:


  • Understand how to introduce and implement library services and programs to non-traditional library users
  • Participants will acquire the necessary skills to recognize community partners who serve as an integral part of meeting the needs of a specific community.
  • Learn how to build a continuum of regular, sustainable, and quality library services for patrons facing homelessness and their families
  • Be provided with tools to create problem-solving techniques to resolve conflict.

Register here:


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