LDND InfoCenter

Marrying Accuracy and Empathy to Improve Customer Experience (Training Magazine Network)

Posted by cchurch on

October 20, 2020 @ 3:00 pm – 4:00 pm

Accuracy is critical to your business and empathy is the ultimate soft skill, but marrying the two skills together for learners, especially virtually, can be a challenge. By connecting these skills together in the context of the role, you can establish neural pathways that support positive customer interaction.

For more information and to register, visit: https://www.trainingmagnetwork.com/calendar

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