LDND InfoCenter

Communication and Conflict: “Can’t we all just get along?” (PCI Webinars)

Posted by cchurch on

September 1, 2022 @ 6:49 pm – 7:49 pm

Through this program, we will examine how conflict occurs in workplace interactions between and among customers and co-workers. Working from the perspective that conflict is a necessary aspect of effective communication, we will learn the characteristics of conflict, strategies to address conflict, as well as how to avoid unproductive conflict.


As a result of this program, attendees will:


  • Understand different conflict styles.
  • Apply conflict negotiation strategies to workplace situations.


Dr. Stevie Munz ~ Biography


Dr. Stevie M. Munz, Ph.D. is an award-winning teacher and researcher with 10+ years of experience in the communication field. She has led hundreds of discussion forums, presentations, training, and workshops. As a communication expert, she is passionate about developing your communication power skills!


Register here: https://attendee.gotowebinar.com/register/4083518438888583183?source=Virginia


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