LDND InfoCenter

Communication and Conflict: “Can’t we all just get along?” (PCI Webinars)

Posted by cchurch on

When:
September 1, 2022 @ 6:49 pm – 7:49 pm
2022-09-01T18:49:00-04:00
2022-09-01T19:49:00-04:00

Through this program, we will examine how conflict occurs in workplace interactions between and among customers and co-workers. Working from the perspective that conflict is a necessary aspect of effective communication, we will learn the characteristics of conflict, strategies to address conflict, as well as how to avoid unproductive conflict.

 

As a result of this program, attendees will:

 

  • Understand different conflict styles.
  • Apply conflict negotiation strategies to workplace situations.

 

Dr. Stevie Munz ~ Biography

 

Dr. Stevie M. Munz, Ph.D. is an award-winning teacher and researcher with 10+ years of experience in the communication field. She has led hundreds of discussion forums, presentations, training, and workshops. As a communication expert, she is passionate about developing your communication power skills!

 

Register here: https://attendee.gotowebinar.com/register/4083518438888583183?source=Virginia

 

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