Virginia Public Libraries Extranet

Moodle FAQ

Do I have to be at my computer at a certain time?

The Moodle course is set up to allow you to work at your own time and own pace – within a week.  Course work and assignments are posted on Monday and you have until Friday or Saturday depending on the instructor to complete the assignments.  There will be at least three phone conferences in the course.  This is an opportunity to talk with the instructor or an expert in the field.

I don’t understand. Can I work on the course at 3:00 a.m. in the morning?


Does the class really begin at 8:00 a.m. on Monday?

Course work, exercise and assignments are posted by 8:00 a.m. on Mondays.  The course is designed to allow you to work the course at your own time, but complete assignment by Friday or Saturday of the same week.

Is this a webinar?


How long should I plan on working on the course?

You should plan on spending 3 to 4 hours per week completing the reading and doing the assignments.

What happens if I can’t complete the assignments by Friday or Saturday?

Contact your instructor if you are having problems completing the assignment.  We have contracted with them to continue to accept and grade the course materials up to two weeks after the course is officially completed.

Will there be a certificate of completion?

We provide a certificate participation to those who complete the course.

When are the phone conferences?

Most instructors poll the participants in the course to determine when the phone conferences are offered.

How do I participate in the phone conference?

Everyone to takes a Moodle course is required to take Introduction to Moodle.  During that course we provide information and codes to use to participate in the phone conference.

I am in {insert town and country.}  Will I be able to participate in the course?

Most correspondences are done through forum, posting electronically
and email – which should not be a problem with participate in different time
zones.  Some course have group assignments, so being from different time
zone may be a issue, but not a problem that can not be over come if you are flexible.  Your
level of participating in a phone conference will also depend on how flexible
your schedule is, but phone conferences are offered in the a.m. and p.m. in the
course.  I personal feel that working
with people from different parts of the country and even other countries adds a
richness to the course.

I have taken other online courses do I have to take the Introduction to Moodle?

Although the Introduction to Moodle may repeat information you already know the true intent of the course is to make sure your computer plays nice with our server.  Sometimes they do and there is no problems, but sometimes they don’t and then we need to find a way to work around the problem.  The good thing is you only have to take the two session Introduction to Moodle once.

When is Introduction to Moodle offered?

The Introduction to Moodle is offered two to three weeks before the course you signed up for.

Why are you asking for my mailing address?

Most courses include a book or other course materials. Sometimes when books are sent to libraries they get routed to technical services to be added to the collection.  Realizing this may be the case in your library we give people the option of telling us where they would like the course materials sent.

Do you share my personal information?

In the profile you are asked for personal information, but you may choose not to post it.  We do need your email so your instructor may correspond with you.

I signed up for the course, but I can’t get in.

Please contact Enid Costley at or 804.692.3765

Is there a demo program of Moodle I may look at?

A demo program is available through the Moodle website.

I want more information about Moodle

There is a Moodle website at

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